FAQ

Frequently Asked Questions

How long does shipping take?

Shipping usually takes 7–15 business days.

Will I receive tracking information?

Yes, tracking details will be emailed once your order ships.

Can I return my order?

Yes, we accept returns within 14 days of delivery.

How do I care for my bag?

We recommend storing your bag in a cool, dry place and avoiding prolonged exposure to moisture or direct sunlight.